Do you know good customer service is No Longer Enough!
It has to be superior, 'WOW' and unbelievable!
But competition is a healthy thing. It's what drives companies to improve services, improve quality, create faster deliveries and to ultimately have more satisfied customers.
Delivering good customer service just like every other company will not set your company apart, ahead or above the other millions of companies who are trying to get your customer's dollar.
BUT unbelievable customer service does!
Unbelievable customer service is founded on a couple of non-earth shattering and basic concepts. The essence of unbelievable customer service is forming a relationship with customers - a relationship which individual customer feels that he would like to pursue.
The Secrets
of Superior Service!
It has to be superior, 'WOW' and unbelievable!
But competition is a healthy thing. It's what drives companies to improve services, improve quality, create faster deliveries and to ultimately have more satisfied customers.
Delivering good customer service just like every other company will not set your company apart, ahead or above the other millions of companies who are trying to get your customer's dollar.
BUT unbelievable customer service does!
Unbelievable customer service is founded on a couple of non-earth shattering and basic concepts. The essence of unbelievable customer service is forming a relationship with customers - a relationship which individual customer feels that he would like to pursue.
The Secrets
of Superior Service!
Discover The Treasure That Lies Hidden In Giving Your Customer Unbelievable Service Experience!
Trainer: Ron KaufmanDate : 10 July 2008
Venue : Plenary Theatre Auditorium, KL Convention Center, Kuala Lumpur
Time :9:00am - 5:30pm
Back By Popular Demand
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Special Early Registration Fees
1-6 participants - RM 750 per person
7 or more - RM 650 per person
(Valid till 30 April 2008)
(Normal Price RM1580/RM1280)
SAVE RM500 - RM700 per registration
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I have gone trrough the training and I love it would recomend to any one who is in Business.
'Truth"
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